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Source: World Hotels

The owners of some of the world's most exclusive hotels have revealed their predictions for the future of tourism. WORLDHOTELS' 500 plus members took part in a survey where they were asked to anticipate new trends in key areas such as business growth, environment, customer expectation, customer booking behaviour, internet booking and customer relationship management (CRM). The results reveal an upbeat mood amongst the hoteliers who expect revenue to continue to increase in the next few years.

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